2015-16 STATISTICAL HIGHLIGHTS
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The people we worked with in 2015-16
Case work and case management areas
Total number of case work and
case management clients
Number of clients
4,015
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Presenting issues % Number of requests
1188
1256
2984
499
134
107
549
107
190
4744
631
465
253
10,213
requests
for advice
or assistance
2015-16
Total
presenting issues
13,107
Community
education
231
Diversity
Number of sessions
7,487
Number of attendees
9.6%
Case work and
case management
clients identifying
as Indigenous
6.5%
YFS Connect clients
identifying as
Indigenous
8.6%
Case work and
case management
clients identifying as
culturally and
linguistically diverse
YFS Connect clients
identifying as
culturally and
linguistically diverse
8.7%
34,639
9,395
126,286
Hours of work
experience and volunteering
Hours of paid work
Kilograms of electronic waste diverted from landfill
10,283
Hours of paid work
TASK &
750
650
Hours of grounds maintenance
Number of cars
washed
1,200
Handmade goods sold
YFS people
151
111
45
Number of employees
Number of full time equivalent staff
Number of volunteers
91% of staff
report that YFS
consistently meets
clients expectations
11%
Staff who identify
as Indigenous
13.6%
55%
Staff who identify
as culturally and
linguistically diverse
Staff who live
in Logan
78%
Staff who report that YFS is a "truly great place to work"
Social enterprises
YFS is funded by the Australian Government and the Queensland Government.
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YFS acknowledges Aboriginal and Torres Strait Islander people are Australia's First
Peoples and the traditional owners and custodians of the land on which we meet and work.
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Feedback
July 2015 - June 2016
Annual Summary
97.4%
of the responses indicated clients are satisfied with
YFS services
98.9%
of clients surveyed would recommend the services of YFS to people if they needed help
98.2%
of clients surveyed also agreed that YFS respect them and their rights
2015-2016 IMPACT REPORT
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